AusRenters

Privacy Policy

Last updated: 11 October 2026

AusRenters is an app that helps people who share a rental home keep track of bills, rent, chores and the household itself. This policy explains what information the app collects, why, who can see it, and how to delete it.

The short version: we collect what you put into the app so your household can use it. Your housemates see what you share with the household. We don't sell your information, we don't show ads, and we don't use tracking or advertising analytics. You can delete your account and its data from inside the app at any time.

Who we are

AusRenters is run by an independent developer in Australia. You can contact us about privacy at support@ausrenters.com.

What we collect

We only collect information you give the app, plus what's needed to deliver notifications.

Account: your first and last name, email address and password. Passwords are stored as a secure one-way hash, never as the password itself.
Profile (optional): a profile photo, a short "about me", an emergency contact's name, relationship and phone number, and payment details you choose to share with housemates (such as a PayID or BSB and account number).
Household: the household's name and address, room counts, lease dates, rent amounts and schedule, the wifi network name and password, a rent payment reference, and photos of the house.
Bills, rent and money: bills and their amounts, how they're split, who has paid, rent payments, and photos of receipts or bills you add.
Tasks and routines: chores, bin night rotations, inspection plans, and any photos attached to tasks.
Pets: details of household pets and their care routines.
Device: a push notification token for your phone, so we can send you reminders. If you use the camera to scan an invite QR or a receipt, images are only captured when you choose to.

How we use it

To run the app: show your household its bills, tasks, rent and details.
To send reminders and notifications you'd expect, such as a bill being due or bin night.
To read receipts and bills you choose to scan, so you don't have to type them in.
To keep the service secure and fix problems.

We don't use your information for advertising, and we don't sell or rent it to anyone.

Who can see your information

Your housemates (members of a household you've joined) can see your name, profile photo and the household's shared information, such as shared bills, tasks, rent and house details. Items you mark as just for you, like a personal bill, stay private to you.
Service providers who help run the app, listed below. They only receive what's needed for their part.
Authorities, only if the law requires it.

Service providers we use

Cloudflare: securely carries traffic between the app and our server.
Google Firebase Cloud Messaging: delivers push notifications to your phone. It receives your device's push token and the notification content.
Google Places: suggests addresses as you type a household address. It receives the address text you type.
Anthropic: reads receipts and bills when you use the scan feature. It receives the image you scan, only when you choose to scan one.
Google Play: distributes the app. Google's own privacy policy covers what Google Play collects.

Some of these providers may process information outside Australia.

Where it's stored and how it's protected

Your information is stored on a server we operate in Australia. All traffic between the app and our server is encrypted (HTTPS), passwords are hashed, and access to the server is restricted. No system is perfectly secure, but we take reasonable steps to protect your information.

How long we keep it

We keep your information while your account is open. When you delete your account, your account and the information attached to it are deleted from our server.

Deleting your AusRenters account and data

In the app:

Open AusRenters and go to the Profile tab.
Tap Settings.
Scroll to the bottom and tap Delete my account, then confirm.

Without the app: email support@ausrenters.com from the email address on your account, with the subject "Delete my AusRenters account". We'll delete it within 7 days and reply to confirm.

What's deleted: your account (name, email and password), your profile (photo, about me, emergency contact and payment details), your household memberships, your device's notification token, and the bills, tasks, photos and other information associated with your account.

What's kept: nothing. Deletion is permanent and happens straight away; we don't keep a copy or a backup of a deleted account.

Your choices and rights

You can view and change your profile and household details in the app.
You can turn notifications off in your phone's settings.
You can ask us for a copy of your information, or to correct or delete it, by emailing support@ausrenters.com.

Children

AusRenters is for adults sharing a rental home. It isn't intended for children under 16, and we don't knowingly collect their information.

Changes to this policy

If we change this policy, we'll update the date at the top of this page. For significant changes, we'll let you know in the app.

Contact

Questions or requests about your privacy: support@ausrenters.com